Legal

Privacy Policy

This Privacy Policy (“Policy”) describes how Eminus Xerptech Private Limited (“eMinus”, “we”, “us” or “our”) collects, uses, stores and otherwise processes personal data when you access or use our website. By using this website or submitting information through our contact form, you acknowledge the practices described in this Policy.

Last updated 14 September 2026

1. Data Fiduciary

Eminus Xerptech Private Limited is the entity responsible for processing personal data collected through this website.

Registered Office: Ahmedabad, Gujarat, India
Email: contact@eminustech.com

For the purposes of applicable data protection laws, eMinus acts as the Data Fiduciary in respect of personal data processed by us through this website.

2. Personal Data We Collect

We collect only the personal data reasonably necessary for the purposes described in this Policy.

2.1 Information You Provide

If you submit an enquiry through our contact form, we may collect:

Name;
Email address;
Company name;
Type of enquiry; and
The contents of your message.

All information submitted through the contact form is provided voluntarily for the purpose of enabling us to respond to your enquiry.

2.2 Technical Information

When you access our website, certain technical information may be automatically processed by our hosting and infrastructure providers. This may include:

IP address;
Browser and device information;
Pages requested;
Referring webpage;
Date and time of access; and
Information necessary to operate, maintain and secure the website.

This information is primarily used for website operation, security and prevention of misuse.

2.3 Analytics Information

We use Google Analytics 4 (“Google Analytics”) to understand how visitors use our website.

Google Analytics is enabled only after you provide consent through our cookie consent mechanism. Where enabled, it may collect information regarding pages visited, interactions with the website and other usage information through cookies or similar technologies.

We do not intentionally provide Google Analytics with the personal information submitted through our contact form, including your name, email address, company name or message.

You may withdraw your consent to analytics cookies at any time through the Cookie Settings available on the website.

3. Purposes of Processing

We process personal data for the following purposes:

To receive, review and respond to enquiries submitted through the website;
To communicate with you regarding your enquiry or correspondence with eMinus;
To operate, maintain and secure the website;
To detect, prevent and investigate fraudulent, malicious or unauthorised activity;
To understand website usage where analytics consent has been provided;
To comply with applicable legal and regulatory obligations; and
To establish, exercise or defend legal rights and claims where necessary.

We do not sell, rent or otherwise commercially disclose personal data for advertising or profiling purposes.

4. Legal Basis for Processing

Where applicable law requires a lawful basis for processing, eMinus will process personal data on the basis permitted by such law.

For processing carried out under India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”), eMinus will process personal data in accordance with the Act and applicable rules, including on the basis of consent where consent is required.

Where processing is undertaken on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

For analytics cookies, processing is based on your consent.

5. Sharing and Disclosure of Personal Data

We do not sell personal data.

We may share personal data with third-party service providers where reasonably necessary to operate the website or provide services to us. These providers process personal data on our behalf and in accordance with applicable contractual and legal requirements.

Our principal service providers include:

Vercel — website hosting and infrastructure, including processing of technical request information and server logs.
Resend — transmission of contact-form submissions to eMinus by email.
Google Analytics — website analytics, where you have provided consent.

We may also disclose personal data:

Where required or authorised by applicable law or a lawful governmental request;
To protect the rights, property or safety of eMinus, our users or others;
In connection with legal proceedings or the establishment, exercise or defence of legal claims; or
In connection with a corporate transaction, restructuring, merger, acquisition or sale of assets, subject to applicable law.

6. International Transfers

Some of our service providers may process personal data using infrastructure located outside India.

Where personal data is transferred or processed outside India, eMinus will take such measures as are required under applicable data protection laws and regulations.

7. Retention of Personal Data

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, maintaining appropriate business records, complying with legal obligations and resolving disputes.

Contact-form information may be retained for the duration of the relevant correspondence and for a reasonable period thereafter.

Technical and server logs may be retained by our hosting providers for limited periods in accordance with their applicable retention practices.

When personal data is no longer required, we will delete or otherwise dispose of it in accordance with applicable law.

8. Your Rights

Subject to applicable law and any applicable conditions or limitations, you may have the right to:

Request access to personal data held about you;
Request correction or updating of inaccurate or incomplete personal data;
Request deletion or erasure of personal data where permitted by law;
Withdraw consent where processing is based on consent;
Request information regarding the processing of your personal data; and
Raise a complaint regarding our processing of your personal data.

Requests may be submitted to: contact@eminustech.com

We may need to verify your identity before responding to a request concerning personal data.

Where applicable law provides for a right to nominate another individual to exercise rights on your behalf, such requests will be handled in accordance with the applicable legal requirements.

9. Security

We maintain reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.

The website is served over HTTPS. Contact-form submissions are transmitted to our designated email infrastructure and are not stored in a database maintained by the website.

Notwithstanding the measures described above, no method of transmission or storage over the internet can be guaranteed to be completely secure.

In the event of a personal data breach requiring notification under applicable law, eMinus will take the steps required by applicable law.

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Essential technologies may be used where necessary for the operation, security and functionality of the website.

Analytics cookies are used only where you have provided the required consent.

You may manage or withdraw your consent through the Cookie Settings available on the website.

Further information is provided in our Cookie Policy.

11. Children’s Privacy

This website is intended primarily for businesses, professionals and other users of legal age.

We do not knowingly seek to collect personal data from children in circumstances where such collection is prohibited by applicable law.

If you believe that personal data relating to a child has been submitted to us improperly, please contact us at contact@eminustech.com.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

This Policy applies only to the eMinus website and does not govern the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal data.

13. Changes to This Policy

We may amend this Policy from time to time to reflect changes in our website, business practices, applicable law or regulatory requirements.

The updated Policy will be published on this page with a revised “Last Updated” date.

Where required by applicable law, we will provide additional notice or obtain consent for material changes to the manner in which personal data is processed.

14. Contact and Grievances

If you have any questions, concerns, requests or complaints regarding this Policy or our processing of personal data, please contact:

Eminus Xerptech Private Limited
Ahmedabad, Gujarat, India
Email: contact@eminustech.com

Where applicable, you may also have the right to lodge a complaint with the Data Protection Board of India or another competent data protection or supervisory authority having jurisdiction over you.